Privacy Policy

Last updated: April 4, 2026

1. Information We Collect

When you use StoriKidz, we collect information you provide directly to us, including:

  • Your name and email address (for order communication and delivery)
  • Your child's first name, age, and gender (to personalize the video)
  • A photo of your child (used exclusively to create your personalized film)
  • Payment information (processed securely by our payment provider; we never store card details)
  • Any special details or instructions you include with your order

2. How We Use Your Information

We use the information we collect to:

  • Create and deliver your personalized animated film
  • Communicate with you about your order status
  • Provide customer support
  • Send your completed video via email
  • Improve our service and product quality

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Photo Privacy

We take the privacy of your child's photos extremely seriously:

  • Photos are uploaded over encrypted connections (HTTPS/TLS)
  • Photos are used solely for creating your personalized video
  • Photos are automatically and permanently deleted from our servers within 30 days of your order being delivered
  • Photos are never shared with third parties, used for marketing, or included in any public materials
  • You can request immediate deletion of your child's photo at any time by contacting us

4. Children's Privacy

StoriKidz is a service purchased by parents and guardians on behalf of their children. We are committed to protecting children's privacy in accordance with applicable child protection laws, including principles consistent with COPPA (Children's Online Privacy Protection Act):

  • We do not knowingly collect personal information directly from children under 13
  • All orders must be placed by a parent or legal guardian
  • Child information (name, age, photo) is collected from the parent/guardian and used only for order fulfillment
  • Parents may request access to, correction of, or deletion of their child's information at any time

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission, secure cloud storage, and restricted access controls. While no method of electronic transmission or storage is 100% secure, we continuously work to protect your personal data.

6. Third-Party Services

We use trusted third-party services to operate our business:

  • Payment processing: PayPal securely handles all payment transactions. Their privacy policy governs the handling of your payment data.
  • Cloud storage: We use secure cloud infrastructure to temporarily store files during order processing.
  • Email delivery: We use email service providers to send order confirmations and deliver your completed video.

We carefully vet all third-party providers to ensure they maintain appropriate data protection standards.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (including immediate photo deletion)
  • Opt out of non-essential communications
  • Receive a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date. Your continued use of StoriKidz after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out: